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CHAPTER
8
Troubleshooting
Contacting Customer Care 118
Questions About Installation 119
Questions About Live TV (Including Satellite Signal) 120
Questions About Pick Programs to Record 125
Questions About Parental Controls 131
Questions About the DVR’s Phone Calls 132
Questions About Audio 135
Questions About Pay Per View 136
Questions About the Remote Control 138
Questions About the DIRECTV
®
DVR with TiVo
®
Service 139