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Chapter 8
Troubleshooting
How do I clear all the letters I’ve entered on the alphanumeric keypad and start over?
• Use the CLEAR button on the remote, or select “CLR” in the on-screen keypad. To
remove one letter, select “DEL” in the keypad or press the BACK button on the
remote.
How can I fit more programs on Now Playing List, and why does it tell me I don't have
enough space?
• Your DVR can save a limited number of programs, and then it runs out of space.
Usually, it then begins to delete old programs to make room for new recordings.
However, if you have marked too many programs in Now Playing List “Save until I
delete,” (programs marked “Save until I delete” have a green circle beside them) your
DVR may tell you that you do not have enough space. To make space, delete some of
the programs listed in the Now Playing List. You can delete a program by highlighting
it in Now Playing List, then pressing CLEAR. On the confirmation screen that
appears, press SELECT.
How do I set the clock so that my shows are recorded on time?
• Your DVR’s internal clock is updated by the DIRECTV satellites. If you find that the
DVR’s time is consistently wrong, you can change the Time Zone and Daylight
Savings Time settings manually, as described on page 105. If the clock still shows the
wrong time, you can call DIRECTV Customer Care at the number on the back of this
guide.