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Chapter 8
Troubleshooting
What does it mean when my DVR says programs will be deleted earlier than
planned?
• By default, all programs except pay per view events are kept for at least two days.
After that, programs may be deleted to make room for other recordings you request.
Recordings of pay per view events are kept until you delete them. The DVR service
uses this information to figure out not only what space will be available but when it
will become available. If enough space will not be available at the time of recording,
the DVR service tells you which programs would be deleted to make more room.
However, you always have the final say on how long the DVR keeps recorded
programs. You can delete programs at any time and can always change how long a
program is saved by changing the “Save Until…” option described on page 60.