One-year limited warranty - Dynex Televisions
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DX-32L100A13
One-year limited warranty -
Dynex Televisions
Definitions:
Dynex Products ("Dynex") warrants to you, the original purchaser of this new Dynex-branded
television ("Product"), that the Product shall be free of defects in the original manufacturer of
the material or workmanship for a period of one (1) year from the date of your purchase of the
Product ("Warranty Period"). For this warranty to apply, your Product must be purchased in the
United States or Canada from a Best Buy or Future Shop authorized dealer of Dynex brand
products only that are packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your
purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the
Product is determined to be defective by an authorized Dynex repair center or store personnel,
Dynex will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the
Product at no charge with new or rebuilt comparable products or parts. Products and parts
replaced under this warranty become the property of Dynex and are not returned to you. If
service of Products or parts are required after the Warranty Period expires, you must pay all
labor and parts charges. This warranty lasts as long as you own your Dynex Product during the
Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy or Future Shop retail store location and your
television Product has a screen size of less than 42 inches, please take your original receipt and
the Product to any Best Buy or Future Shop store. Make sure that you place the Product in its
original packaging or packaging that provides the same amount of protection as the original
packaging. If you purchased the Product from a Best Buy or Future Shop online web site, mail
your original receipt and the Product to the address listed on the web site. Make sure that you
put the Product in its original packaging or packaging that provides the same amount of
protection as the original packaging.
To obtain in-home warranty service for a television with a screen 42 inches or larger, in the
United States call 1-888-BESTBUY, Canada call 1-866-BESTBUY for Future Shop call
1-800-663-2275. Call agents will diagnose and correct the issue over the phone or will have an
Insignia-approved repair technician dispatched to your home.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy or Future Shop branded
retail stores or websites to the original purchaser of the product in the county where the original
purchase was made.
What does the warranty not cover?
This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to acts of God, such as power surges
•Accident(s)
•Misuse
•Abuse
•Negligence
• Commercial purposes/use, including but not limited to use in a place of business or in
communal areas of a multiple dwelling condominium or apartment complex, or
otherwise used in a place of other than a private home.
• Modification of any part of the Product, including the antenna
• Plasma display panel damaged by static (non-moving) images applied for lengthy
periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Dynex to service the Product
• Products sold "as is" or "with all faults"
• Consumables, including but not limited to batteries (i.e. AA, AAA, C etc.)
• Products where the factory applied serial number has been altered or removed
• Loss or Theft of this product or any part of the product
• Up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an
area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures
throughout the display. (Pixel based displays may contain a limited number of pixels
that may not function normally.)
• Failures or Damage caused by any contact including but not limited to liquids, gels or
pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR
BREACH OF WARRANTY. DYNEX SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT,
INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR
LOST PROFITS. DYNEX PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO
THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT
LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET
FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE
WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
Contact Dynex:
For customer service please call 1-800-305-2204
www.dynexproducts.com
Distributed by Best Buy Purchasing, LLC
7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645
© 2012 BBY Solutions, Inc.
All rights reserved. DYNEX is a trademark of BBY Solutions, Inc. Registered in some countries. All
other products and brand names are trademarks of their respective owners.
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