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Troubleshooting
If you experience difficulties, read this section first. It contains tips on how to resolve various problems.
Cannot close the connection with the R-44
When using Windows and if Explorer or any other software referencing the SD memory card is open when
you attempt to close the USB connection between the R-44 and your computer, the error message “An error
occurred while removing USB mass storage device – Unable to close device ‘unspecified volume.’ Please
execute Stop Device again later.” appears, and you will be unable to disconnect the R-44.
Close all software or windows that are referencing the SD memory card. Then execute “Safely remove hard
disk” once again.
Cannot record
You cannot record correctly if the input level specified with the Input level knobs is too low. Please set
the input level correctly.
Refer to: “Adjusting the input levels” (p. 30)
When recording from connected microphones, make sure that the microphones are properly connected to
the XLR input connectors.
Also check the setting of the Phantom power switch.
Refer to: “Phantom power switches [PHANTOM POWER]” (p. 10)
You cannot record correctly if the Input Select system setting is wrong.
Refer to: “System setup” (p. 60)
Recorded audio is distorted
The audio is distorted if the input level is too high. Refer to “Adjusting the input levels” (p. 30), and
use the Input level knobs to adjust the level appropriately.
In some cases, the sound may be distorted because an effect has been applied while recording. You should
adjust the input level with the effect applied. Adjust the effect parameters so that distortion does not
appear.
Problems with the computer
Problems with recording
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