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before making a service call.
The CSM is a read-only mode; therefore, modificationsare not possible in this mode.
How to enter CSM
To enter CSM, press the following key sequenceon the remote control transmitter:
1-2-3-6-5-4
Do not allow the display to time out between entries while keyingthe sequence.
Upon entering the Customer Service Mode, the following screenwill appear:
Figure: CSM Menu
Explanation of CSM Menu
1. Indicationof the service mode CSM = Customer Service Mode
2. Reserved.
3. Software identification of the main microprocessor(see "Service Default Alignment Mode"
for an explanation)
4. Reserved item.
5. Indicates the type of TV system or whether ornot the television is receiving an "IDENT"
signal on the selected source.If no "IDENT" signal is detected, the display will read "NOT
TUNED"
6. Error code buffer. Displays the last five errorsdetected in the error code buffer.
How to exit CSM
To exit CSM, use one of the following methods:
z
Press theMENU, STATUS/EXIT, or POWER button on the remote controltransmitter.
z
Press the POWER button on the television set.
Problems and SolvingTips Related to CSM
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e 7 of 16SPMS
7/8/2004