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DIRECTV Plus HD DVR or TV Problems
Progress bar freezes during Satellite Data Acquisition
This may be normal. After five minutes, the screen saver is displayed. Press any key on the remote to see
the progress bar again. If Satellite Data Acquisition still does not move forward, press the RESET button
behind the access panel door on the front of the DIRECTV® Plus HD DVR and wait for program guide
information to be acquired.
Wrong picture, blue screen, snow or black/blank picture
The DIRECTV® Plus HD DVR and most TVs and VCRs let you toggle between video sources. If you
don’t see the signal you think you should be seeing, try using these buttons to toggle between the signals:
Press the TV/VCR button on the VCR remote or on the VCR’s front panel.
Press the TV INPUT button on the DIRECTV remote control.
If problems persist, turn off all equipment that is connected to your TV, wait a few minutes, then
turn the DIRECTV® Plus HD DVR back on.
Check your connections and cables.
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4
4
4
Having a prob-
lem? Then check
the following:
1. Cables and
connections
2. MODE switch
on your remote
3. Remote bat-
teries
4. TV Input
5. Power
Most problems
have simple
solutions.