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Chapter 1
Introduction
IF YOU NEED MORE ASSISTANCE
If you need help after you read this guide, call Customer Service at 1-800-333-
DISH (3474). You can also call the Customer Service number for information
on professional installation.
QUICK START GUIDE
After your system has been installed, order and watch your programming using
the following steps:
STEP 1: ORDERING YOUR PROGRAMMING
1. If the receiver is off, press the blank POWER button on the
remote or press the POWER button on the receiver.
2. Press GUIDE
on the remote control.
You will see that some channels appear in white. These channels
can be viewed immediately. However, many channels will be in
red. You cannot view these channels until you order
programming.
TO ORDER PROGRAMMING
1. Display the Important System Information screen on your TV
by pressing SYS INFO on the remote.
Note: You can also display the Important System Information screen by
turning off the receiver and pressing either the UP or DOWN ARROW
button on the receiver front panel.
2. Call the Customer Service Center at 1-800-333-DISH (3474). A customer
service representative will help you with your system and will discuss the
various programming packages available.
3. Choose a package and the representative will authorize your programming.
4. Wait a few minutes and the channels you purchased will turn from red to
white, and can now be viewed.
Tip: Channels that
appear in red
cannot be viewed
because they are
not part of your
subscription. You
can add channels
to your subscrip-
tion simply by call-
ing DISH Network
at 1-800-333-DISH.