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User Guide
59
Troubleshooting
General Problems
The display is blank
Tap the screen to make sure the RC9500 is turned on.
Adjust the screen brightness using the buttons on the left side.
(page 17)
Make sure the battery pack is properly installed. (page 4)
Recharge the battery pack using the docking station. (page 5)
The display is too light or too dark
Adjust the screen brightness using the buttons on the left side.
(page 17)
The RC9500 shuts itself off
This is a feature of the RC9500 to save power. You can change
the length the RC9500 stays on in the Setup. (page 13)
Devices do not respond to commands from the RC9500
Make sure the RC9500 is in USE mode. (page 7)
Make sure the RC9500’s IR sending eye is pointed towards the
device you’re operating.
Check if the Low Battery icon appears. If so, recharge the
battery pack using the docking station. (page 5)
Check if the button you are trying to use is programmed
properly. (page 18)
Check if your device understands these particular Marantz
infrared codes. Re-add the device with the correct model
number. (page 35)
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