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User Guide
61
Troubleshooting
The TV goes blank or the input source changes
The buttons in the Device Overview page might be programmed
to switch the input source. Select the device without issuing IR
codes using the “No IR” function. (page 8)
The configuration file is corrupted
When this very unlikely event occurs, you can use Wizz.it 9 to
download a new configuration file. Taken into account that all
your customized commands, devices, and macros will be lost
and you will have to reprogram your RC9500. The “Revert”
function on the third Setup page is also available to get back the
last downloaded configuration file.
Error messages
If one of the following error messages occurs, please try to
update the firmware. The firmware updater can be found at
www.marantz.com.
z Can’t open configuration file
z Configuration file error
z No configuration file found
z Invalid configuration file version
Tip The bulletin boards and friendly users at www.remotecentral.com
can often give you help with problems.
Recharging Problems
The batteries won’t recharge
Make sure you are using the rechargeable battery pack, the
docking station (DS9500) and the power adaptor supplied with
your RC9500.
Make sure the battery pack is installed properly in your RC9500.
(see page 4)
The indicator LEDs on the docking station flashe
Check if the contacts on the docking station are clean and free
of obstructions.
Make sure the RC9500 lies properly on the docking station.
Make sure the battery pack is properly installed. (see page 4)
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