Filter
Top Products
93
Troubleshooting
Symptom Possible cause Remedy
Can’t turn on the
DV-SP1000/DV-SP1000E?
The power cord is not connected.
Connect the power cord to a suitable wall outlet
(page 41).
External interference is affecting the
DV-SP1000/DV-SP1000E’s digital circuitry.
Turn off the DV-SP1000/DV-SP1000E, wait five
seconds, then try turning it on again. If that fails,
disconnect the power cord from the wall outlet,
wait five seconds, reconnect it, then try turning it
on again.
The DV-SP1000/
DV-SP1000E turns itself
off when it’s not being
used?
The Auto power off function will turn the
DV-SP1000/DV-SP1000E off automatically
after 20 minutes of inactivity.
The Auto power off function can be turned on or off
as required (page 84).
No picture?
The wrong input source is selected on your TV.
On your TV, select the input to which the
DV-SP1000/DV-SP1000E is connected (pages 30,
31).
The video cable is not connected properly.
Check the video cable and correct as necessary
(pages 30, 31).
Not all of the video outputs work with all disc
types and formats.
See page 27 for details on how the DV-SP1000/
DV-SP1000E outputs video from each output.
No sound?
The wrong input source is selected on your
hi-fi amp or AV receiver.
On your hi-fi amp or AV receiver, select the input to
which the DV-SP1000/DV-SP1000E is connected
(pages 36, 38).
The audio cable is not connected properly.
Check the audio cable and correct as necessary
(pages 36, 38).
Your hi-fi amp or AV receiver is turned off. Turn on your hi-fi amp or AV receiver.
The Digital Out settings are incorrect.
Check the Digital Out/Digital1 or Digital2 setting
and correct as necessary (pages 74, 75).
Not all of the analog and digital audio outputs
work with all disc types and formats.
See page 28 for details on how the DV-SP1000/
DV-SP1000E outputs audio from each output.
The picture distorts occa-
sionally?
The disc is dirty. Remove the disc and clean it (page 11).
You’re using the Fast Forward or Fast Reverse
function.
A little picture distortion may occur when using
these functions. This is normal.
Picture instability or
noise?
The DV-SP1000/DV-SP1000E is connected to
your TV via a VCR or other video equipment
whose copy protection system is affecting the
picture.
Connect the DV-SP1000/DV-SP1000E directly to
your TV (pages 30, 31).
Can’t start playback?
No disc loaded. Load a disc (page 45).
The disc is incompatible. Load only compatible discs (page 9).
The disc is upside down. Load the disc the correct way up (page 45).
The disc is not centered in the disc tray.
Place the disc in the center of the disc tray
(page 45).
The disc is dirty. Remove the disc and clean it (page 11).
The disc supports parental lock and the Paren-
tal Lock function is on.
Turn off the Parental Lock function (page 83).
Can’t watch the
DVD-Video material on a
DVD-Audio disc?
The Priority Contents setting is set to
DVD-AUDIO.
Set the Priority Contents setting to DVD-VIDEO
(page 84).
Can’t play the multichan-
nel area of a hybrid
SACD?
The SACD Audio Setup setting is not set to
Multi ch Area.
Set the SACD Audio Setup setting to Multi ch Area
(page 80).