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108
RQT9131
Troubleshooting guide
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Play fails to start even when
[1] (PLAY) is pressed.
Play starts but then stops
immediately.
≥Insert the disc correctly with the label facing up.
≥The disc is dirty.
≥You tried to play a blank disc or disc unplayable on this unit.
≥You tried to play a +RW that needs to be finalised on the equipment used for recording.
≥You may be able to copy a “One time only recording” title that was recorded to DVD-RAM
using a different Panasonic DVD Recorder to this unit’s HDD, but play is not possible due to
copyright protection.
≥When recording to DVD-RAM using “EP (8 hours)” mode, play may not be possible on DVD
players that are compatible with DVD-RAM. In this case use “EP (6 hours)” mode.
≥You cannot playback while executing the “Recording via AV3 input” or when recording from
the DV input.
≥Make sure that the TV is turned on. If the menu or messages are displayed, follow the
on-screen instructions.
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Audio and video momentarily
pause.
≥This occurs between playlist chapters.
≥This occurs between chapters and with partially deleted titles on finalised DVD-R, DVD-R DL,
DVD-RW (DVD-Video format), +R, +R DL and +RW that have been copied using the high
speed mode.
≥This occurs as scenes change during Quick View.
≥[-R]DL] [+R]DL] When playing a title recorded on both layers, the unit automatically switches
between layers and plays the title in the same way as a normal programme. However, video
and audio may momentarily cut out when the unit is switching layers.
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BD-Video or DVD-Video is not
played.
≥You have set a ratings level to limit BD-Video or DVD-Video play. Change this setting.
≥Ensure the disc is for the correct BD-Video region code or DVD-Video region number, and is
not defective.
≥[BD-V] You cannot playback while recording in recording mode other than DR mode.
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Cover
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Alternative soundtrack and
subtitles cannot be selected.
≥The languages are not recorded on the disc.
≥You may not be able to use the on-screen menus to change the soundtrack and subtitles on
some discs. Use the disc’s menus to make changes.
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No subtitles. ≥Subtitles are not recorded on the disc.
≥Turn the subtitles on. Set “Subtitle” on the on-screen menu to “On”.
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Angle cannot be changed. ≥Angles can only be changed during scenes where different angles are recorded. —
You have forgotten your ratings
password.
You want to cancel the ratings
level.
≥The ratings level returns to the factory preset. While the disc tray is open, press [DRIVE
SELECT] to select the BD drive, then press and hold [¥ REC] and [1] (PLAY) on the main
unit at the same time for 5 or more seconds (“INIT” will appear on the unit’s display).
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Image for the Quick View is not
smooth.
≥Image may not be played back smoothly in case of DR mode titles or [BD-V] [AVCHD]. —
The resume play function does
not work.
≥Memorized positions are cancelled when
–open the disc tray.
–[SD] [CD] [USB] turn off the power.
([HDD] Will not be cancelled)
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Time Slip, Manual Skip, etc. does
not work.
Slow-motion playback does not
go reverse.
Reverse frame-by-frame does not
work properly.
≥Time Slip does not work when the unit’s “TV System” settings are different from the title
recorded on the disc.
≥Slow-motion playback in reverse does not work for title that has copied the AVCHD and [BD-V]
[AVCHD].
≥[BD-V] [AVCHD] Reverse frame-by-frame cannot be done.
≥Frame-by-frame backward for titles that have copied the AVCHD will be reversed in 10 frame
units.
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Cannot see the beginning of the
title played.
≥(If connecting to a TV that supports VIERA Link with an HDMI cable)
When [1] (PLAY) is pressed on this unit’s remote control, you may not be able to see the
beginning of the title played until the picture is displayed on the TV. Using [:], return to the
beginning of the title.
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Available disc space does not
increase even after deleting a
title.
≥Available disc space does not increase after deleting on BD-R, DVD-R, DVD-R DL, +R or +R
DL.
≥Disc space increases only when the last recorded title is deleted on DVD-RW (DVD-Video
format) and +RW. The disc space does not increase when any other titles are deleted.
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Cannot edit. ≥You may not be able to edit on the HDD if there is no available space.
Delete any unwanted titles to create empty space.
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Cannot format. ≥The disc is dirty. Wipe with a damp cloth and then wipe dry.
≥You tried formatting a disc that you may not be able to use in this unit.
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10
Cannot mark the start point or
the end point during “Partial
Delete” operation.
≥These operations are not possible with still pictures.
≥You cannot set points if they are too close to each other. You cannot set an end point before
a start point.
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Cannot create a playlist. ≥Creation or editing of playlists cannot be done on this unit. —
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