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E62
Troubleshooting
If you think the TV may be faulty, please check the following points before taking it to be repaired.
If the TV continues not to work after you have checked all the points mentioned below, please contact the
shop where you purchased the TV or your nearest Sharp authorized Service Center.
The TV's fluorescent tubes have a limited life span.
- If the screen darkens, persistently flickers or does not light up, the fluorescent tube has reached
the end of its operational life span. Please inquire at the shop where you purchased the TV or your
nearest Sharp authorized Service Center.
- In the initial period of use, due to the characteristics of fluorescent tubes the screen may flicker.
(This is not a malfunction.) Should this happen, check by first turning off the power, then turning it
on again.
Problem
There is no picture.
(POWER LED does not light.)
The remote control does not work.
Control buttons do not work.
The adjustment screen does not appear.
Control buttons do not work.
The remote control does not work.
There is no picture.
There is no TV picture.
A particular channel will not tune in.
There are stripes or dots on
TV picture.
The picture wavers.
The TV picture is doubled.
There are color bands.
The TV picture is distorted.
There is no video picture.
There is no game picture.
The TV picture does not move.
The video picture does not move.
What to Check
- Is the power cord properly connected? Disconnect the power
plug from the AC outlet and reconnect it again. (Page E19)
- Is power turned on? (Page E28)
- Have the batteries of the remote control run out? (Page E14)
- Are the batteries placed in the right direction in the remote
control? (Page E14)
- Is the adjustment lock set? (Page E58)
- Is the adjustment lock set? (Page E58)
Some kind of load noises from outside might interfere with
normal operation.
- Turn off the power and turn it on after waiting at least 5 seconds,
and then check the operation.
- If the problem cannot be solved, disconnect and reconnect the
power plug from/to the AC outlet and check the operation.
- Is the TV connected to an antenna? Check the connection.
(Pages E16 and E17)
- Is the TV switched to TV mode? (Page E29)
- Have you set TV channels properly? (Pages E32 and E33)
- Have you set TV channels properly? (Pages E32 and E33)
- Is there interference from automobiles, trains, neon signs,
computers, or other sources?
- Place the antenna as far as possible away from potential
sources of interference.
- Place the antenna line as far as possible from the computer.
- Is the antenna facing the right direction?
There may be reflected electric waves from nearby mountains
or buildings. Try changing the antenna's height and direction.
- Is there interference from a nearby TV?
Changing the antenna's height and direction may help.
- Try switching power off, waiting several seconds, and then
turning power back on.
- Are the cables properly connected?
(Pages E21 to E24 and E59)
- Have you switched to the display mode appropriate for the
connected equipment? (Page E29)
- Have you turned on the connected equipment?
- Is the screen pausing? Did you press the FREEZE button?
(Page E41)
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