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E-16 Acutime 2000 Synchronization Kit User Guide
NTP Diagnostics and Debugging
E
E.2.6 Serial Port is Unavailable
When NTP is unable to open a serial port, the following debug
message is generated, along with an error report in the system log:
Palisade(2) start: open /dev/Acutime2 failed
A failed serial port open attempt is shown below:
On a Windows NT system, the device name would refer to a device
such as COM1:
Possible Problems:
• The configured serial port is not actually present on the
system.
Solution: Edit the configuration file and select a valid serial
port.
• The link to the actual UNIX device file is incorrect.
Solution: Delete and re-link the UNIX serial device using the
procedures outlined in Set Up Device Links, page 6-26.