Filter
Top Products
MCX-2000 Owner’s Manual
109
There are skips or pauses during
playback from the clients.
Surroundings are interfering with wireless network
signals (for wireless connections only).
Try using a different wireless network channel, or use
a wired network connection.
The network is extremely congested (for wired
network connections).
Place your MusicCAST components under a different
subnet.
Thick walls, televisions, microwave ovens, and
devices such as cellular telephones that transmit
radio signals may interfere with or block the wireless
network signals from the MusicCAST system.
Relocate your client, or use a wired network
connection to connect the client to the MCX-2000.
The server does not appear to find the
correct album, or finds no albums at all,
when you attempt to store an album.
The MCX-2000 is set not to access the Gracenote
CDDB
Set the MCX-2000 to access the Gracenote CDDB.
The MCX-2000 is only accessing its built-in
Gracenote CDDB.
The built-in Gracenote CDDB database on the
MCX-2000 may not contain data on some CDs. Set
the MCX-2000 to access the Gracenote CDDB via the
Internet (note: connect the MCX-2000 to the Internet
first).
The MCX-2000 cannot access the Internet-based
Gracenote CDDB service even though it is set to do
so.
Check the network settings.
The MCX-2000 does not display the
data it obtains from the Gracenote
CDDB correctly.
The MusicCAST supports languages in compliance
with ISO-8859-1 standards. Data that is not in
accordance with these standards does not display
correctly.
Edit the text manually.
The MCX-2000 stops storing songs
prematurely.
The hard disk drive is full. Delete any songs you do not need, or delete PCM
versions of songs.
The MCX-2000 is set to Synch. Recording for signals
from external inputs.
Store songs manually.
You are unable to select some songs
for recording to the CD.
You are attempting to select songs for which only
MP3 files exist.
The server cannot record MP3 files to CD.
You cannot enter the CD creation or
CD storing screens after recording
from an external device.
The MCX-2000 is already recording something other
than the item you are attempting to select.
Stop all other recording.
Volume levels for the analog inputs are
too low or too high (distorted).
The current analog input level setting is not
appropriate.
Use the “REC Level” in the Submenu to set an
appropriate recording level.
You cannot change from external input
to another playback option.
The MusicCAST is recording from an external input. Stop recording from an external source.
Playback changes from the external
input for no apparent reason.
Another operator is changing sources. Stop the operator from changing sources.
The MCX-2000 does not control the AV
receiver correctly.
You are using a “straight” RS-232 cable. Use a “cross” cross-type RS-232 cable.
You have not set the MCX-2000 to change AV
receiver settings.
Set The server to change AV receiver settings.
The AV receiver 6 channel input parameter, is set to
“ON”.
Set the AV receiver 6 channel setting to “OFF”.
The correct time is not displayed. The power cable has been disconnected from an AC
outlet for more than 6 hour.
The MCX-2000 holds backup data for no longer than
6 hour after the power cable is disconnected from the
AC outlet. Disconnecting it for longer than this will
reset the internal clock. Reconnect the power cable
within one minute of disconnection.
There is a gap between MP3 songs. MP3 songs are encoded individually. This is not a defect in the MCX-2000.
There is no sound from analog inputs. The external component is not connected correctly. Connect the component correctly.
Playback is delayed or starts at the
wrong place on the CD.
The CD is scratched or dirty. Check the CD, and replace it if necessary.
The speakers emit a humming sound. Connect your components correctly. Connect the stereo pin cables firmly.
The remote control does not appear to
function correctly.
The batteries in the remote control are exhausted. Replace both batteries with new ones.
You are attempting to operate the
MCX-2000 from too far away. You are not aiming the
remote controller at the MCX-2000.
Use the remote control within a 60 degree arc, no
further than 6 meters from the MCX-2000.
Bright light (such as sunlight or light from a
fluorescent lamp) is striking the remote control
sensor.
Relocate the MCX-2000 so that no bright light strikes
the remote control sensor.
Playback on the clients skips or
pauses.
The current state of your network (wired or wireless) is
preventing smooth playback.
Try stopping playback and/or recording.
The MCX-2000 is doing too many tasks, such as
streaming to multiple clients (including streaming
PCM data), recording or importing music, editing a
name or title using the PS/2 keyboard, etc., at the
same time.
Reduce simultaneous tasks and ‘unload’ the
MCX-2000.
Symptom Cause Remedy