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40 Chapter 5
Chapter 5 41
Other Information
Turns off while playing
• Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds and then turn on again. If this
happens frequently, the voltage in your house may be abnormally high or low.
Channels are missing from the guide
• The channels might be excluded from the current Favorites list. Press MENU on the remote control, then highlight Favorites and press
SELECT. In the Favorites menu, highlight All Channels and press SELECT. See page 30 for more information on Favorites lists.
DIRECTV Receiver turns on or changes channels unexpectedly
• An Autotune timer may have been activated.
Blank screen
• Maybe the component connected to the input jacks is not turned on.
• Try another channel.
• Your DIRECTV
®
Receiver may be hooked incorrectly to the TV. Press the INFO button on the DIRECTV Receiver’s front panel to see if the
channel banner appears. If it does not, check the Setup and Connections section for instructions about connecting your DIRECTV Receiver.
Remote Control Problems
Problems with the remote control
• Maybe something is between the remote control and the remote sensor.
• Maybe the remote control is not in DIRECTV mode. Move the mode switch to the DIRECTV position (all the way to the left) so the
remote will control the DIRECTV Receiver.
• Make sure you're pointing the remote control directly at the IR receiver on the front panel. Also, try to position the DIRECTV Receiver
so that the remote control is usually at about the same height.
• Maybe the batteries in the remote control are weak, dead or installed incorrectly. Try replacing batteries.
• If you’re entering a channel number that is less than three digits long, the receiver might wait two seconds before actually tuning to
the channel.
• If you are trying to operate a device other than the DIRECTV Receiver that you have programmed the remote to control, make sure
the mode switch is in the correct position. The light on the remote under the mode position you’re using lights up when you press a
valid button for that component.
The mode switch light starts ashing
• The batteries in the remote control are running low and should be replaced soon. (Note that when you replace the batteries you may
have to reprogram your remote to control other devices.)
TV Problems
Blank screen
• Maybe the component connected to the TV's input jacks is not turned on.
• Try another channel.
TV turns on or changes channels unexpectedly
• Your TV’s timer may have been activated.