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Appendix
Page 118
Services, we have no obligation to replace or supplement such programming, programming packages or other Services. You are not
entitled to any refund because of a deletion, rearrangement or change of any programming, programming packages or other Services.
J. Promoional Offers and Items. If a third party, such as an independent DISH Network retailer, integrator or private cable operator,
offered you a promotional offer or item in connection with your subscription to the Services, such third party is wholly responsible for
fulfilling such promotional offer or providing such promotional item, and DISH Network is not in any way responsible for such
fulfillment.
2. BILLING POLICIES; PAYMENTS FOR SERVICES; FEES
A. Payments. You agree to pay all amounts billed for Services, as well as all taxes, fees and other charges, if any, that are now or may in
the future be assessed in connection with any Services you receive from us, and any other charges due and owing to us. State and local
taxes or reimbursement charges for gross earnings taxes imposed on satellite providers for transmission of programming in some states
may apply. Unless you prepay for a multi-month subscription to Services or prepay for all Services as required by your participation in a
Pre-Pay Promotion, we will bill you monthly in advance for most Services and in arrears for other Services such as pay-per-view ordered
by you or anyone who uses your Equipment, whether with or without your permission, until you cancel your Services. Multi-month
subscription customers and Pre-Pay Promotion customers will be billed based on your pre-pay period (multi-month subscriptions) or
monthly (Pre-Pay Promotion customers), and must make all payments in advance of the due date on your bill in order to continue
receiving your Services; you must also pre-pay for all other Services, such as pay-per-view, ordered by you or anyone who uses your
Equipment, whether with or without your permission.
B. Billing Policies. Your bills will show the total amount due, the payment due date, payments, credits, purchases and other charges to
your account. You may submit your payment by mail, on our website, through our AutoPay program, by calling a DISH Network
customer service representative, or by any other means that we designate. Partial payments will be applied first to the oldest outstanding
bill. You must make your payment regardless of whether you receive a bill. We do not assume the risk of undelivered mail. If you send
checks or money orders marked with a designation such as "payment in full," we can accept them without waiving any of our rights,
including without limitation, our rights to collect any other amounts owed by you, notwithstanding your characterization of such payment.
DISH Network does not extend credit to our customers, and the Late Payment Fee (as detailed in Section 2(D)) is not interest, a credit
service charge or a finance charge. Certain fees and charges may apply in certain circumstances to your payment for the Services,
including without limitation, those set forth in Section 2(D).
C. Alterations to Payment Terms. If you pay for a monthly subscription (other than a Pre-Pay Promotion) and your account is past due on
more than one occasion, we may require that you pay for all Services and Equipment before you receive them, and you will be deemed to
be receiving your Service under a Pre-Pay Promotion, at which point, all terms and conditions of such Pre-Pay Promotion will apply to
you. If you paid for a multi-month subscription to any Services and your account is past due for any amount, we may convert your multi-
month subscription to a monthly subscription,
and
we will first apply the amount you paid for your multi-month subscription to any past
due amounts and then to any obligations you incur in the future.
D. Fees. In addition to any amounts due for your Services and any other amounts due under this Agreement or any applicable Promotion
Agreement, you agree to pay the fees listed below ("Fees") if and when applicable. DISH Network may change these Fees, increase or
decrease these Fees, or impose additional Fees at any time upon notice to you. Discounts on certain monthly fees may be available from
time to time if you subscribe to certain programming packages and/or use certain Equipment. Additional fees may apply for non-standard
installations or if you upgrade your Equipment after installation.
Monthly Fees
Type of Fee Amount Description of When Fee Applies
Additional Receiver Fee
$7.00 You have more than 1 receiver on your account. Per additional
high definition (HD) receiver.
$5.00 You have more than 1 receiver on your account. Per additional
standard definition (SD) receiver.
Alaska Dish 500AK Upgrade Fee $4.99 You receive Services in Alaska.
DishHOME Protection Plan $5.99 You participate in the DishHOME Protection Plan.
DISH Pause $5.00 You are eligible for and participtate in DISH Pause.
DVR Service Fee $5.98 You purchase or lease a digital video recording receiver and
you do not subscribe to a "with DVR" programming package.
Hawaii Dish 500H Upgrade Fee $4.99 You receive Services in Hawaii.
TV2 Receiver Connection Fee $5.00 You purchase or lease a dual-tuner, two-TV receiver and it is
not connected to a phone line or broadband home network.
(Monthly Fees continued on next page)