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Personal Identification Numbers
Personal Identification Numbers
You can set up a Personal Identification Number (PIN) for call-in requests only.
Anyone calling DISH Network’s Customer Service Center must provide this
PIN to make any changes to your account. You may call the Customer Service
Center at any time to set up a PIN.
If you forget your PIN, then you will need to speak with a Customer Service
Representative. The representative may ask for more information to verify your
identity and that you are authorized to make changes to your account.
Using Caller ID
Caller ID displays on your TV the names of people as they call you if you
subscribe to
Caller ID from your local telephone company. To use this feature,
make sure you have an active phone line connected to the receiver and that the
Caller ID feature is enabled on the line. After you turn on Caller ID, it stays on
until you decide to turn it off.
Caller ID Screens
When you receive a call, you will see a Caller ID pop-up message screen.
You can select
OK to close the message screen. If you do nothing, it will
disappear after 20 seconds.
If you are accessing a menu screen when a call comes in, you will see a different
Caller ID pop-up screen.