Filter
Top Products
Page 119
Residential Customer Agreement
Page 119
In the event billing is provided through a third-party billing agent, the above fees may differ.
Service Access Fee $6.00 You do not subscribe to applicable required minimum monthly
programming.
Transactional Fees
Type of Fee Amount Description of When Fee Applies
Check by Phone Fee $9.99 You make a personal check payment using our automated
phone system or through our customer service center.
External Hard Drive Activation
Fee
$39.99 One time fee charged if you have a ViP receiver and you
choose to connect an external hard drive to that receiver.
Late Payment Fee $5.00 You do not pay your bill in full on or before its due date (unless
you are receiving Services pursuant to a Pre-Pay Promotion).
Live Operator Payment Fee $5.00 You make a debit or credit card payment through a DISH
Network customer service representative (unless you are
receiving Services pursuant to a Pre-Pay Promotion).
Mobile Fee $20.00 You would like the ability to order pay-per-view Services at any
time without a phone line connected to your receiver. Charged
annually.
Pay-Per-View Automated Fee $1.50 You use our automated telephone system to order DISH
Network pay-per-view Services.
Pay-Per-View Live Operator Fee $5.00 You call one of our customer service centers to order DISH
Network pay-per-view Services.
Restart Fee
$25.00 We disconnect your Services for any reason and you wish to
restart such Services (unless you are receiving Services
pursuant to a Pre-Pay Promotion).
$5.00 If you are a Pre-Pay Promotion customer, we disconnect your
Services for any reason, and you wish to restart such
Services.
Returned Payment Fee $10.00 You pay DISH Network by EFT or check and payment is
subsequently returned.
Shipping and Handling Fee
$14.95 DISH Network sends you hardware you via regular delivery.
(Additional $10 Extended Delivery Fee applies to Alaska,
Hawaii, Puerto Rico, or the U.S. Virgin Islands deliveries.)
$5.95 DISH Network sends you a remote control via regular delivery.
(An additional $10 Extended Delivery Fee applies to Alaska,
Hawaii, Puerto Rico, or the U.S. Virgin Islands deliveries.)
$8.95 DISH Network sends you an accessory via regular delivery.
(An additional $7 Extended Delivery Fee applies to Alaska,
Hawaii, Puerto Rico, or the U.S. Virgin Islands deliveries.)
24.95 DISH Network sends you an item via overnight delivery (not
available to Alaska, Hawaii, Puerto Rico, or the U.S. Virgin
Islands.)
Smart Card Replacement Fee $50.00 We replace your Smart Card because it was lost, damaged,
defective or stolen, as long as there is no evidence of
unauthorized tampering or modification.
Statement Request Fee $2.00 You request a copy of a previous billing statement.
Transaction Fee
$5.00 You change your programming selection (but not regarding
adult programming).
$10.00 Changes to your programming selection include adult
programming.