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RQT9434
Troubleshooting guide
Cannot operate the television.
The remote control doesn’t work.
¾ Change the manufacturer code. Some televisions cannot be
operated even if you change the code. (> 99)
¾ The remote control and main unit are using different codes.
Change the code on the remote control. (> 95)
Press and hold [OK] and the indicated
number button at the same time for more
than 5 seconds.
¾ The batteries are depleted. Replace them with new ones. (> 3)
¾ You are not pointing the remote control at the main unit’s
remote control signal sensor during operation. (> 3)
¾ Coloured glass may obstruct the signal reception/transmission.
¾ Don’t place the signal sensor in direct sunlight or in areas that
may be subject to sunlight exposure.
¾ Software (firmware) is updating when “UPD /” is displaying
on the unit’s display. Wait until the update is completed. (> 98)
¾ It may be necessary to set the code on the remote control again
after changing the batteries. (> 95)
¾ It may be necessary to set the manufacturer code again after
changing the batteries. (> 99)
¾ The HOLD function is activated. (> 99)
The unit is on but cannot be operated.
¾ Recording drive or playback drive has not been selected
properly.
¾ Some operations may be prohibited by the disc.
¾ The unit is hot (“U59” appears on the display). Wait for “U59” to
disappear.
¾ One of the unit’s safety devices may have been activated.
Reset the unit as follows:
1Press [Í/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [Í/I] on
the main unit for about 3 seconds. The unit is forcibly
switched to standby.
Alternatively, disconnect the AC mains lead, wait one
minute, then reconnect it.
2Press [Í/I] on the main unit to switch it on. If the unit still
cannot be operated, consult the dealer.
Cannot eject disc.
¾ The unit is recording.
¾ The unit may have a problem. While the unit is off, press and
hold [∫] and [CH W] on the main unit at the same time for about
5 seconds. Remove the disc and consult the dealer.
If the HOLD function is activated, above operation does not
work. Cancel the HOLD function. (> 99)
Cannot tune channels.
¾ Check the connections.
Startup is slow.
¾ Startup takes time in the following situations:
–A disc other than a DVD-RAM is inserted.
–The clock is not set.
–Immediately after a power failure or the AC mains lead is
connected.
–When the unit is connected with an HDMI cable.
¾ Set “Power Save” to “Off” in the Setup menu. (> 95)
This is a normal phenomenon when using VIERA Link (HDAVI
Control 4 or later). For details please read the operating
instructions for the TV.
Cannot record.
Cannot copy.
¾ You can not record to the disc by pressing the [¥ REC] or timer
recording.
¾ BD-RE with a cartridge cannot be copied.
¾ [BD-RE] [BD-R] [RAM] [-RW‹V›] [+R] [+R]DL] [+RW] The disc is
unformatted. Format the disc. (> 85)
¾ The disc is protected with DVD Management or Blu-ray Disc
Management. (> 84)
¾ You cannot record/copy when there is not enough space or
when the number of titles has reached its limit. Delete
unwanted titles or use a new disc. (> 25, 49, 85)
¾ [-R] [-R]DL] [-RW‹V›] [+R] [+R]DL] [+RW] In the following situations,
you cannot copy. Delete unnecessary titles from the HDD and
then copy. (> 25, 49, 85)
–If there is not enough space available on the HDD (If you will
copy titles from the HDD to a blank disc and fill the entire disc,
HDD disc space equivalent to 4 hours of SP mode recording
is necessary).
–If the number of recorded titles and the number of titles to be
copied has exceeded 999.
¾ You cannot copy on finalised discs. However, you can record
and copy again if you format BD-RE and DVD-RW.
¾ Due to peculiarities of DVD-R, DVD-R DL, DVD-RW (DVD-
Video format), +R, +R DL and +RW you may be unable to
record onto or edit them if you either insert and remove the disc
or switch the unit on and off while a disc is loaded, a total of
30 times.
¾ Discs recorded on equipment other than this unit may not be
able to be copied to.
¾ This unit cannot record NTSC signals to discs that already have
PAL signal recordings. (However, both types of programmes
can be recorded/copied onto the HDD, BD-RE or BD-R.)
Play of discs recorded with both PAL and NTSC on another unit
is not guaranteed.
¾ Some broadcasts are copyright protected.
Cannot record from external equipment.
¾ Check that the connection is correct. (> 60, 101)
¾ The proper external input channel (AV2, AV3, or DV) is not
selected. Press [INPUT SELECT] to change.
¾ Select the input channel for the equipment you have connected.
¾ Recording-restricted or copy-restricted programmes may not be
recorded.
Cannot record 2 programmes simultaneously.
¾ It cannot in following conditions.
–One satellite cable is connected to this unit.
–“One cable” has been selected in Auto Setup (> 18, 22, 87)
–Record 2 programmes from external input
–When performing high speed copying (1 programme can be
recorded to HDD)
–Recording from DV input, while recording to discs with
“Flexible Recording via AV input” function.
Operation
Recording, timer recording and
copying
DMRBS850&750EG-RQT9434-L_eng.book 110 ページ ２０１０年１月１４日 木曜日 午後４時２１分