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Warranty
Panasonic Consumer Electronics
Company, Division of Matsushita
Electric Corporation of America
One Panasonic Way Secaucus,
New Jersey 07094
Panasonic Hard Disk Recorder Products
Limited Warranty
Panasonic Consumer Electronics Company (referred to as “the Warrantor”) warrants the Hard Disk Recorder
against defects in materials or workmanship as follows :
1. LABOR: For a period of 90 days from the date of original purchase, if Hard Disk Recorder is determined to be
defective, Panasonic will repair or replace the unit, with new or refurbished product at its option, at no charge.
2. PARTS: In addition, Panasonic will supply replacement parts for a period of one (1) year. After one (1) year
from the date of original purchase.
To obtain warranty service, please contact a Technical Support Representative at 1-888-843-9788 Monday
through Friday from 9:00 AM to 9:00 PM Eastern Time or Saturday and Sunday from 9:00 AM to 7:00 PM Eastern
Time.
This warranty is extended only to the original purchaser. A purchase receipt or other proof of the date of the original
purchase is required before warranty service is rendered.
This warranty only covers failures due to defects in materials and workmanship which arise during normal use. This
warranty does not cover damage which occurs in shipment, or failures which are caused by products not supplied by
the Warrantor, or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration,
modification, faulty installation, set-up adjustments, improper antenna, inadequate signal pickup, maladjustment of
consumer controls, improper operation, power line surge, improper voltage supply, lightning damage, commercial
use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a
Hard Disk Recorder authorized repair facility, or damage that is attributable to acts of God.
LIMITS AND EXCLUSIONS
There are no express warranties except as listed above. THE WARRANTOR SHALL NOT BE LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGE TO
RECORDING MEDIA) RESULTING FROM THE USE OF THIS PRODUCTS, OR ARISING OUT OF ANY BREACH
OF THE WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE
WARRANTY PERIOD SET FORTH ABOVE. Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts, so the above exclusions or limitations
may not apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from state to state.
If the problem is not handled to your satisfaction, then write to the Customer Satisfaction Center at the Panasonic
Consumer Electronics Company address above.
SERVICE CALLS WHICH DO NOT INVOLVE DEFECTIVE MATERIALS OR WORKMANSHIP AS DETERMINED
BY THE WARRANTOR, IN ITS SOLE DISCRETION, ARE NOT COVERED. COSTS OF SUCH SERVICE CALLS
ARE THE RESPONSIBILITY OF THE PURCHASER.
PanaHDR- P42-.p65 00/11/28, 14:4855