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Other Information
General
Condition Explanation/Resolution
How to reset the TV to factory
settings
❏ Turn on the TV. While holding down the V button on the remote control, press the
POWER button on the TV. Release the POWER button then release the V button.
The TV will turn itself off, then back on again with Initial Setup.
WARNING: This operation will clear all of your customized settings including
Parental Lock setting.
How to restore Picture settings
to factory settings
❏ Select Reset setting option while in the Picture setting (see page 49).
How to restore Sound settings
to factory settings
❏ Select Reset setting option while in the Sound setting (see page 52).
Cannot cycle through the other
video equipment connected to
the TV
❏ Be sure the Label Video Inputs option is not set to Skip (see page 60).
Cannot operate the setting ❏ If a setting option appears in gray, this indicates that the setting option is not
available.
Lost password ❏ On the password screen, enter the following master password: 4357. The master
password clears your previous password; it cannot be used to temporarily unblock
channels.
TIMER LED on front panel is
lit
❏ When lit, indicates that the timer is set (see page 61). Setting reminders in the
Guide will also cause the LED to be lit (see page 45). When the timer is set, this
LED will remain lit even when the TV is turned off.
POWER LED blinks in red ❏ If the LED blinks three times, the lamp door or the lamp might not be securely
attached (see page 66). The LED blinks two times if there is an abnormal rise in
temperature inside the TV when any ventilation openings are blocked.
LAMP LED blinks in red ❏ Replace the lamp (see page 66).
The replacement lamp does not
light up
❏ The lamp door or the lamp might not be securely attached. Repeat the steps on
page 66 to ensure that they are both installed securely.
Digital cable box does not work ❏ If you are connecting a VCR and digital cable box using a splitter, as described on
page 19, you must use a special bi-directional splitter that is designed to work
with your digital cable box. Contact your cable provider for details.
TV cabinet creaks ❏ When the TV is in use, there is a natural rise in temperature, causing the cabinet to
expand or contract and may be accompanied by a slight creaking noise. This is not
a malfunction.
A slight creaking noise occurs
from the bottom part of the TV
❏ Advanced Iris applies a mechanical iris system. When Advanced Iris is set, a
natural creaking noise occurs due to the basic structure of the optical unit. The
creaking sound is an inherent nature of this system and is not a defect.
The cooling fan is loud ❏ If the TV is used at high altitudes and
Cooling Mode is set to High, the cooling
fan runs faster and its sound becomes louder. If the TV is not used at high
altitudes, set Cooling Mode to Normal (see page 62).
“High Temperature Warning”
message appears
❏ Make sure to remove dust from the ventilation slots on the rear and both sides of
the TV. In addition, make sure that there are no obstacles in front of the ventilation
slots, and keep the slots at least 4 inches (10 cm) away from the wall. If the
message still appears after the dust or obstacles are removed, the TV may need
servicing. Call your local Sony Service Center.
(Continued)