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Troubleshooting
Power
Power does not come on
c Check whether the power cord is correctly plugged into the AC outlet. (When you connect the
AC adapter to the Network Media Receiver and then plug the power cord of the adapter into an
AC outlet, the standby indicator on the Network Media Receiver should light up in red after
about 20 seconds.)
c Verify that all cables are connected correctly (page 21).
c If the power cord is plugged into a power strip equipped with a switch, make sure that the switch
is on, and that the power strip is correctly plugged into the AC outlet.
c Verify that the batteries are inserted correctly into the remote control and that the batteries are
not exhausted.
c Disconnect the power cord from the AC outlet and then reconnect it. This operation will return
the settings of the Network Media Receiver to the default condition.
For about 20 seconds after the power cord is plugged in, the unit cannot be turned on.
c If the standby indicator does not light in red after more than 20 seconds have elapsed since
plugging in the power cord, the unit may be defective. Contact the web site. See “Getting Help”.
Network Media Receiver cannot be switched off
c If the screen display is frozen, the remote control does not respond, and the power cannot be
turned off, the unit may have become unstable. Disconnect the power cord from the AC outlet
and then reconnect it.
Wait for at least 20 seconds and check the standby indicator. If it is lit in red, power can be
turned on.
This operation will return the settings of the Network Media Receiver to the default condition.
c When you turn off the Network Media Receiver, it goes into standby mode (standby indicator is
lit in red).
The Network Media Receiver consumes a certain amount of power also while it is in standby
mode. To fully cut the power, disconnect the power cord from the AC outlet. This operation will
return the settings of the Network Media Receiver to the default condition. For about 20 seconds
after the power cord is plugged in, the unit cannot be turned on.