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Troubleshooting
67
Computer does not come on (does not start up from the
standby or hibernation condition)
c Check whether computer settings have been made correctly (page 45).
c Check whether network connections are established correctly.
Check the following items.
• If the Network Media Receiver is connected directly to a single computer, is the crossover
cable being used? (page 23)
• Are the hub and/or router powered? (For details, see the documentation of the respective
device.)
• Was the router turned on before turning on the Network Media Receiver? (page 39)
• Are Network Media Receiver and hub/router connected correctly with network cable? (page
21)
• Was the IP address allocation method for the Network Media Receiver selected correctly,
according to the network environment? (page 37)
c Check whether the name of the computer that you want to start up is shown on the ??? “Server
List” ??? screen (page 41). A computer to which the Network Media Receiver has connected at
least once should be shown on the ??? “Server List” ??? screen.
c When you disconnect the power cord of the Network Media Receiver, information about
registered computers will be lost (all settings except “IP address” are cleared). Connect the
Network Media Receiver to the computer again.
c Automatic startup of a connected computer when turning on the Network Media Receiver is not
available the first time that the Network Media Receiver connects to the computer.
c Some computers cannot be started up automatically along with power-up of the Network Media
Receiver. This may be the case if a wireless LAN card or another type of network card is used.
Notebook type computers normally will not have the capability for externally triggered startup
from hibernation.
The capability for automatic startup along with power-up of the Network Media Receiver is
available only when the built-in network connector of the computer is used.
Remote control
Remote control does not work
c Check whether the batteries are inserted correctly and are not exhausted (page 27).
c Check whether the correct TV manufacturer code has been set. (Some buttons may not work for
some types of TV sets.) (page 28)
c After replacing the batteries, the manufacturer code setting must be made again (page 28).