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Troubleshooting
Event type Displayed Messages
Error Number: Error Description Cause
List of Messages
Changing the recording frame rate Valid recording rate ({recording rate before change}
➝ {recording rate after change} %)
“Recording rate” is the ratio of received images that
are actually being recorded. If the rate is 100%, then
all received images are recorded. If 50%, 1 frame
per 2 frames is recorded.
10048: The socket cannot be used.
10050: The network is down.
10051: The network cannot be reached.
10054: Forcibly disconnected by the
camera server.
10060: Connection timeout
10061: The connection to the camera
server was rejected.
10064: The camera server is down.
10065: The camera server cannot be
reached.
10091: Failure on the network board
11001: The host name is unknown.
11004: The host name is unknown.
Empty character string
A socket for the communication could not be
generated because a large number of TCP
connections are used in the PC.
The network is down (when a failure occurs in a
HUB or router located near the PC).
A failure occurred in a HUB or router near the
camera server.
The TCP connection is disconnected because the
camera server was restarted or another cause.
A timeout occurred in the TCP connection with the
camera server (This occurs when the camera server
is down).
The camera server rejected the TCP connection
(This occurs when the port number specification is
incorrect or another cause).
The camera server is down (Normally, 10060
occurs).
There are no routes to connect to the camera server
(This may also occur when there is a failure in the
network cable connected to the PC or HUB).
There is a failure on the PC network board.
The host name in DNS could not be resolved.
The host name in DNS could not be resolved (11004
may occur instead of 11001 in 2003).
Other Winsock Errors