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Chapter 7 Troubleshooting
55
access especially when the connection is forgotten. An administrator may
change the default automatic logout time.
The keys I type from the remote client don’t appear on the server screen.
Type in the keyboard lock password to unlock the keyboard. The keyboard
remains unlocked until the next system reboot. If the password does not enable
the keyboard, try toggling the Numlock key at the server to enable the numeric
keypad.
My power control functions appear to be disabled.
Power control functions are disabled when the server’s keyboard lock is on. To
turn off keyboard lock, either execute a remote Reset, or type in the keyboard lock
password using Text Remote Control. Verify that the I
2
C cable is properly
connected both to the HP TopTools Remote Control card and to the HP
NetServer’s system board.
If you are a member of the "User" group, controlling server power functions is
not one of your privileges.
Some of my remote control functions appear to be disabled.
If the server’s power goes down, some HP TopTools Remote Control functions
that require the server to be powered up are also suspended, including console
redirection, PCI Bus Utilization monitoring, and server resets. The battery will
still allow you to connect to the card and perform functions which don’t require
the server to be powered on.
The card does not accept a new connection even if I have closed a previous
connection.
The HP TopTools Remote Control card allows a maximum of 30 HTTP
connections to be opened at the same time. If you are closing an HTTP
connection it may take about two minutes until the socket disappears. During this
time a new connection may be rejected if the total amount of active sockets is
greater than 30.
While using the Netscape browser, resizing of the window logs me out.
If the Netscape client browser window displaying the TopTools Remote Control
page is resized or refreshed the remote client will be logged out for security
reasons. Please login again using your login name and password.