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Chapter 7 Maintenance
74 Chapter 7 Maintenance
Troubleshooting chart
Troubleshooting
You can use this chart to establish possible causes of
an apparent problem; always double-check before
sending the unit for repair. If a problem persists,
contact your Sony dealer.
Symptoms Cause Remedy
The unit does not power on when you
turn the POWER switch on.
There is no battery pack loaded. Load a battery pack (page 31).
The battery pack has reached the end of
its usable life.
The AC power adaptor is not connected,
or it is not turned on.
Replace the battery pack with a fully
charged one (page 31).
Connect the AC power adaptor (page
34).
The POWER switches of the camera
and unit is turned off.
The tape transport does not operate
when you press either VTR button.
Turn the both POWER switches on
(page 10).
The unit has reached the end of tape. Rewind the tape, or load a new cassette
(page 39).
The cassette is set record-inhibited. Either load a new cassette, or release
the record-inhibit (page 36).
An incorrect type of DVCAM or DV
cassette is loaded.
(The
indication blinks.)
Load a correct type of DV or DVCAM
cassette (page 35).
The power supply cuts while operating.
The cassette holder is not solidly closed
after the cassette is inserted.
Press on the “PUSH” indication to close
the holder solidly (page 39).
The video and audio output is not
present.
The POWER switch is turned off. Turn the POWER switch on (page 10).
The battery pack is exhausted. Replace the battery pack with a fully
charged one (page 31).
The battery goes dead very quickly. The operating temperature is very low.
The battery pack is inadequately
charged.
Recharge the battery pack, or replace
with a new fully charged one (page 31).
It is not possible to eject the cassette. The battery pack is exhausted. Replace the battery pack with a fully
charged one (page 31).
The POWER switch is turned off. Turn the POWER switch on. (page 10)
The playback picture quality is poor. The video heads are dirty. Clear the video heads using a DVM-
12CL Cleaning Cassette (page 71).
The playback picture dose not appear.
The playback sound dose not hear.
All controls except the EJECT button are
disabled.
There is condensation on the head
drum.
Remove the cassette, power off, and
wait until the condensation has
evaporated (page 73).
Audio recording is not possible. The AUDIO LEVEL (CH-1/CH-2) knobs
are set to the minimum level.
Adjust the setting of the AUDIO LEVEL
(CH-1/CH-2) knobs (page 17).
The recorded sound is distorted. The audio level is too high. Adjust the setting of the AUDIO LEVEL
(CH-1/CH-2) knobs, and record again
(page 17).
The unit has reached the end of tape. Either rewind the tape, or load a new
cassette (page 39).
The recorded sound has a high noise
level.
The audio level is too low. Adjust the setting of the AUDIO LEVEL
(CH-1/CH-2) knobs, and record again
(page 17).
The indication “Er91-13F” appears in the
display window.
The DSR-1/1P has failed in loading or
saving the cassette memory data.
Load a new cassette (page 39).
The cassette is automatically ejected. Load a correct type of cassette (page
35).
An incorrect type of cassette is loaded.
The tape transport does not operate
when you press any tape transport
button.
The cassette holder is not solidly closed
after the cassette is inserted.
Press on the “PUSH” indication to close
the holder solidly and then press the
EJECT button (page 39).