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Preliminary Pages
Instruction Manual: TT1260 Standard Definition Professional Receiver/Decoder Page vii
ST.TM.E10100.1
Contact Information
TANDBERG Television Customer Services
Support Services
Our primary objective is to provide first class customer care that is tailored
to your specific business and operational requirements. All levels are
supported by one or more service performance reviews to ensure the
perfect partnership between TANDBERG Television and your business.
Levels of Support
We offer a number of support service levels so you can choose the one
most appropriate to your business requirements.
· For the initial 12 months, Bronze Level Support is provided free on this
product. An extended time period can be purchased for this level.
· Silver Level Support extends the coverage to include on-site support,
preventive maintenance and discount on predesigned training.
· The Gold Level Support gives an enhanced support package. It builds
on the Silver Level by including advanced repair exchange, an account
focused engineer, version migration support and further discount on
predesigned training.
Where to Find Us
Europe, Middle East +44 (0) 23 8048 4455
and Africa: Fax: +44 (0) 23 8048 4467
fieldservice@tandbergtv.com
Norway: +47 6711 6200
Americas: +1 (321) 308 0470
fieldservice-americas@tandbergtv.com
China: +86 10 6539 1109 (Beijing)
+ 852 2899 7000 (Hong Kong)
fieldservice-asia@tandbergtv.com
Australia/NZ: +61 2 9356 8599
fieldservice-australia@tandbergtv.com
Germany: +49 8996 999 870
Poland: +48 58 3000 940
Internet Address: http://www.tandbergtv.com