Preface W 9
Preface
This document describes how to install, license, and use the BMC Atrium
Integration Engine (Integration Engine) application. Integration Engine is used to
transfer data between external databases and BMC Remedy Action Request
System
(AR System) applications or between external databases and the BMC
Atrium Configuration Management Database (CMDB) product.
Audience
This document is intended for AR System
administrators who install, configure,
use, or maintain a custom-built or BMC Remedy application that they want to use
with an external database.
The administrator is the architect of AR System applications and oversees their
integration with external applications. As an administrator, you must know how
to use the AR System, including the BMC Remedy Administrator, Remedy Import,
and BMC Remedy User applications.
The AR System administrator can designate another user to be the
subadministrator. Subadministrators must be familiar with external applications
and their database table structure. They must also be familiar with access
principles and designing and modifying workflow. See the BMC Remedy User
Online Help and the BMC Remedy Action Request System 7.1.00 Workflow Objects for
additional information.
