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Color Active-Matrix LCD Touch Panels Technical Support 157
Technical Support
Overview
Prior to calling AMX for assistance, check your AXlink, power, and cable
connections, and the integrity of your software operating system. Reload the
software to see if something in the program is causing the problem. If the problem
is not resolved, reload the program from a new copy of your master disk. If you still
have a service problem, refer to the list shown in Figure 211 and map (Figure 212)
to determine your team. Then, call your AMX Support Team for technical
assistance.
Sales and support team telephone numbers
Team Telephone number
Central 800/85-AMX-85 (800/852-6985)
East 800/75-AMX-75 (800/752-6975)
International +(1) 972-907-6247
Special Projects 800/45-AMX-45 (800/452-6945)
Synergy 800/95-AMX-95 (800/952-6995)
Technical Support 800/93-AMX-93 (800/932-6993)
West 800/55-AMX-55 (800/552-6955)
West
Central
East
Figure 211
Sales and support team
telephone numbers
Figure 212
Sales and support team map