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Chapter 11
Customer Service
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Chapter 11
Customer Service
The UltraTV utility provides a convenient tool, which allows users to contact
AVerMedia’s customer service department easily via the e-mail for any
troubleshooting requests.
To contact the customer service for troubleshooting:
1. Click the Setup button and click the System Information tab.
2. You will see all of your system’s information is listed under this tab.
3. Select the e-mail address which is near or in your country from the Office drop-
down list, and then click Send to e-mail the system information.