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ENGLISH
31
The following are normal and are NOT malfunctions:
• When touching the picture tube surface, you might feel a slight charge of static electricity. This is because the picture tube
contains static electricity; it does not affect the human body.
• The TV may emit a crackling sound due to a sudden change in temperature. There is no problem unless the picture or sound
is abnormal.
• When a still, bright image (of a white dress, for example) appears on the screen, the image may be coloured. This problem
occurs in all picture tubes, and as the bright image disappears, the colour also disappears.
• This TV is equipped with a microcomputer that may operate abnormally due to interference from external components. If this
happens, turn off the main power and disconnect the power cord from the AC socket. Then reconnect the power cord to the
AC socket and turn on the main power again.
• It takes a short period of time from the time an operation such as changing channels is performed until an image is displayed.
This is not a malfunction. This is the time required for the image to stabilize before it can be displayed.
• When viewing images from commercially available video software products, or videos from videotapes which have been re-
corded improperly, the top of the image may be distorted. This is due to the condition of the video signal, and not because of
malfunction.
Problem Action
■ SOUND No sound from the TV’s
speakers.
• Disconnect the headphones.
• Set SPEAKER to ON. (See page 17.)
No stereo sound. • Change STEREO/I•II to mode. (See page 17.)
No “SUB-I” or “SUB-II” sound
in a multi-sound broadcast.
• Change STEREO/I•II to the correct mode. (See page 17.)
■ TELETEXT No teletext reception. • Tune to a channel that has teletext. (See page 12.)
• Videotaping teletext is not recommended as it may not record correctly.
The current time is not dis-
played.
• Tune to a channel that has teletext. (See page 12.)
Troubleshooting
eng_AVTX29_P18-32.fm Page 31 Friday, August 20, 1999 1:50 PM