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8. The cursor cannot reach Start during Calendar Search.
- Please check both the channel and the date for play are left checked. Both shall
be checked for play with Start. The cursor cannot reach the unrecorded date.
9. Alarm, once issued, keeps being issued though you press the front Alarm button
for cancellation.
- Press the front Menu button to cancel Alarm as follows.
1) To cancel Event Monitoring Screen : Monitoring-Event Monitoring Duration Off
2) To cancel Buzzer : Event Record-Alarm (Motion Detection/Video Loss).
Alarm-Out.
3) To cancel Event : Event Record-Alarm (Motion Detection/Video Loss).
State Off.
10.Pressing the PTZ button in Live receives no response.
- Check the Protocol and other setup values through Menu ➝ Camera ➝ PTZ
Device match with the PTZ camera.
11. When you connect several IEEE1394 armored HDDs to SHR-2040/2041/2042
DVR through Menu, SHR-2040/2041/2042 DVR cannot recognize all the HDDs.
- It requires time to recognize several armored HDDs. Please try again in a few
minutes. If retrial makes no improvement, HDD could be abnormal. Please
exchange the HDD.
12.“CLOCK BATTERY HAS FAILED” is displayed on the screen.
This message is displayed if the internal clock in DVR has problem.
DVR will not work in order to protect recorded data in HDDs.
Please consult with an expert who works for the shop where you bought the product.
13.You cannot connect to SHR-2040/2041/2042 DVR through Smart View.
- Check if 3 Smart Viewer users are in connection with SHR-2040/2041/2042 DVR.
SHR-2040/2041/2042 DVR allows no more than 3 users’ connection with
Smart Viewer at a time.
- Check the Network setup of SHR-2040/2041/2042 DVR.
- Check Network cable connection.
- When you use DHCP/ADSL(PPPoE) for connection, please check if you get the
right SHR-2040/2041/2042 DVR MAC Address.
- If SHR-2040/2041/2042 DVR is connected to the ADSL network, please check if
Bandwidth is set below 600 Kbps. If the Bandwidth for ADSL is set to high, the
connection with Smart Viewer may be instable due to the heavy network load as
the ADSL speed is low.
SHR-2040/2041/2042-ENG-2 10/19/07 10:37 AM Page 10-12