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SVAT ELECTRONICS
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PRODUCT WARRANTY INFORMATION
Please visit our website at www.svat.com
for information about your product’s warranty.
We take quality very seriously. This is why all of our products come with a one year warranty from the original purchase date
against defects in workmanship and materials. If you have warranty or support issues please contact us using any of the
following methods:
Phone: 1.866.946.7828 SVAT CANADA SVAT USA
Fax: 1.888.771.1701 4080 Montrose Road 2315 Whirlpool St., Unit 333
Email: support@svat.com Niagara Falls, ON Niagara Falls, NY
Website: www.svat.com Canada L2H 1J9 USA 14305
Warranty Terms
1. Defender products are guaranteed for a period of one year from the date of purchase against defects in workmanship
and materials. This warranty includes but is not limited to the repair, replacement or refund of the purchase price at
Defender’s option.
2. This warranty becomes void if the product shows evidence of having been misused, mishandled or tampered with
contrary to the applicable instruction manual.
3. Routine cleaning, normal cosmetic and mechanical wear and tear are not covered under the terms of this warranty.
4. The warranty expressly provided for herein is the sole warranty provided in connection with the product itself and
no other warranty, expressed or implied is provided. SVAT assumes no responsibilities for any other claims not
specically mentioned in this warranty.
5. This warranty does not cover the shipping cost, insurance or any other incidental charges.
6. You MUST call SVAT before sending any product back for repair. You will be sent a Return Authorization form with complete
return instructions. When returning the product for warranty service, please pack it carefully in the original box with all
supplied accessories, and enclose a copy of your original receipt, the completed RA form, and a brief explanation of the
problem (include RA #).
7. This warranty is valid only in Canada and the continental U.S.
8. This warranty cannot be re-issued.
9. Tearing the tamper-proof sticker on the DVR case will void the product warranty.