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Troubleshooting
Other problems.
If your TV’s problem is not addressed in this Troubleshooting chapter or
the recommended solution has not worked, use the Reset Factory Defaults
procedure, see “Resetting to Factory Defaults” on page 101.
TV will not turn on.
Check the AC wall outlet by trying another device in the AC wall outlet.
Ensure the power cord is plugged in properly, and then press the POWER
button.
Replace the batteries in the remote control, see “Installing batteries” on
page 50.
Try the control panel buttons on the TV.
3D problems.
Watch the TV at a proper viewing angle and distance, see “Safety
Precautions for 3D glasses” on page 7.
If 3D images are not correct, the 3D format may be different.
Change the 3D format in the Quick menu, see “Selecting 3D format from
the Quick menu in 3D mode” on page 78.
The left and right sides of 3D images may be reversed. Switch the left and
right, see “Switching left and right images” on page 84.
If 2D images are not correct, the 2D format may be different.
Change the 2D format in the Quick menu, see “Selecting 2D format from
the Quick menu in 2D mode” on page 80.
Picture problems
General picture problems.
Check the antenna/cable connections, see “Connecting Your TV” on page
29.
Press INPUT on the remote control or on the TV and select a valid video
input source, see “Selecting the video input to view” on page 85. If you
have no picture after selecting a Input source, check the device connected
to that input for proper operation. For device connection details, see
“Connecting Your TV” on page 29.
Antenna reception may be poor. Use a highly directional outdoor antenna
(if applicable).
The station may be having broadcast difculties. Try another channel.
Adjust the picture quality, see “Using the advanced picture settings
features” on page 110.
Picture problems