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PROBLEM SOLVING
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Other problems
If your TV’s problem is not addressed in this Questions and Answers section or the recommended solution has not
worked, do one of the following:
1 Turn off your TV. After 30 seconds, turn it on.
2 Turn off the TV and unplug the power cord. After 1 minute, plug the power cord in and turn on the TV.
3 Perform the Reset TV function in the Installation menu.
General
Why don’t the networked devices
work?
The LAN cables are not connected properly or at all. Connect all cables
(see page 12).
Make sure your network address is set up correctly (see page 42).
Why doesn’t the wireless network
work?
Check that the AP is powered on.
Why doesn’t the Media Player feature
operate?
Make sure that devices are connected correctly.
Incorrect behaviour may occur with a USB Hub connection.
Check your network setup if using a network media server.
Why doesn’t the USB HDD work?
Your country/area may not support the USB HDD function.
Why isn't Skype launched?
Check that the recommended video camera (page 54) is connected to
the TV.
Ensure the network cable connection (page 12).
Check the Network setting of TV.
Turn off the TV and unplug the power cord. After 1 minute, plug the
power cord in and turn on the TV.
Why can't the Skype account be
signed in?
If you have no Skype Name, create a Skype Name in Create an
account.
If you forgot password, visit www.skype.com
and confirm the password.
What do the LEDs on the front of the
television indicate?
Check the table below.
Question Answer
Remote
sensor
Power LED
On = Green
Standby = Red
LED indication Condition
Green Power ON
Red Power OFF
(Standby or Active Standby)