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Chapter 17 Troubleshooting
NSA210 User’s Guide
352
One of the computers in my network cannot use the printer I connected to the
NSA.
• You must install the printer driver on each computer that will use the printer.
•Check Section 17.4 on page 342 and check for related connectivity issues.
17.12 Some Features’ Screens Do Not Display
Many NSA features require a valid internal volume.
Features like the print server, download service, broadcatching, FTP and
Windows/CIFS access will not work without a valid internal volume. Make sure you
have a volume on an internal disk and that the volume is in the healthy state.
• Install an internal disk if one is not installed yet or has failed. See the Quick
Start Guide for how to install an internal disk.
• Create a new volume if you do not have one on the internal disk yet.
• Make sure the volume on the installed internal disk is in a healthy state.
I cannot use some applications in the Web Configurator.
• The firmware installed in your NSA includes the features mentioned in Section
3.6.2 on page 53. This does not include the applications you can install using
the Package Management screen.
• You can use the Package Management screen (Chapter 10 on page 211) to
install more applications from a web location (specified in the firmware) to your
NSA.
• If you have installed the application and can see the application’s configuration
screen but still cannot use it, check that you have Enabled the application.