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Chapter 17 Troubleshooting
NSA210 User’s Guide
353
17.13 Media Server Functions
I set the media server function to publish a folder, but some of the files in the
folder do not display in the list on the media client.
Files with formats that are not supported on the media server may not display in
the list. See Appendix on page 368 for the file formats that the media server
supports.
I published a folder with the media server function, but the media client does not
play some of the files (or does not play them properly).
1 Files with formats that are not supported on the media server may not display in
the list. See Section 18.4 on page 368 for the file formats that the media server
supports.
2 If you are using media client software, you may need to install codecs on your
computer. Since the media client software uses your computer’s installed codecs,
files do not play if the required codec is not installed on your computer.
3 The media client may not support the file’s format.
iTunes does not display the names of all the music or video files I just put on the
NSA.
1 Make sure the files are a format supported by iTunes. See Section 18.5 on page
369.
2 Go to Applications > Media Server. Make sure the share containing the music
and video files is published and the iTunes server option is enabled.