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Chapter 17 Troubleshooting
NSA210 User’s Guide
359
You need to be connected to an eMule server before you can use the Search
screen. Wait for the NSA to connect to a server before configuring the Search
screen.
I want to know how my hard disk is performing.
Use S.M.A.R.T. (Self Monitoring, Analysis, and Reporting Technology) to monitor
hard disks. It detects and reports the reliability of hard disks using standard
indicators, enabling administrators to anticipate possible disk failures. Go to the
Package Management screen to install the S.M.A.R.T. application.
17.18 Backups
I cannot make a backup.
• Check that enough space is available on the external disk. If there isn’t you may
need to purge older backups or delete other files on the backup USB disk or NSA
(see Section 10.9 on page 241).
•If you are using BackupPlanner (Section 10.10 on page 241):
• You can look at the Backup screen’s Last Run Result display.
• If you’re backing up to another NSA, another NSA, or a computer, check that
it allows the NSA to write files to it. For a synchronization backup, the target
must be another NSA or another compatible model.
• Check that the NSA is not performing another backup job. Scheduler queues
backups when a different backup is already going on at the time a backup is
scheduled.
The backup does not run at the time configured.
• Check that the correct time is configured on the NSA.
• Check that the NSA is able to access the time server from which it gets the
time; see Section 6.5 on page 141.