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Pre-installation: before going on site
Installing and Configuring the Avaya S8400 Media Server February 2006
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To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the
Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw
). Have the customer fill it
out.
To get the service pack, go to the Avaya Support Web site (http://avaya.com/support
) and select
Software & Firmware Downloads to identify and copy the required service pack.
To get the latest firmware for the BIOS, remote maintenance board, and programmable circuit
packs, go to the Avaya Support Web site at http://avaya.com/support
and select Software &
Firmware Downloads to identify and copy the latest firmware.
To get instructions on installing firmware, go to:
ftp://ftp.avaya.com/incoming/Up1cku9/tsoweb/firmware/TNpackFirmwareDownloadInstructions.pdf
About ASG and the unique on-site password
After installing the Avaya authentication files, Access Security Gateway (ASG) protects Avaya
services logins to the media server. The ASG challenge/response protocol confirms the validity
of each user, reducing the opportunity for unauthorized access.
If you use the craft password that is unique to the server of the customer and access the media
server on site, you can use this password the next time you log in as craft. You do not need an
ASG challenge/response to log in this way. Every other means of craft access still requires an
ASG challenge/response.
Obtaining license and Avaya authentication files
Use Remote Feature Activation (RFA) to obtain the Communication Manager license and Avaya
authentication files. RFA is a Web-based application, available to Avaya employees and
authorized BusinessPartners. WIth RFA, you can create and deploy license files for all
Communication Manager product platforms. For more information about RFA and how to
generate license and Avaya authentication files, see the RFA Information page at http://
rfa.avaya.com.
Note:
Note: To access the RFA application, you must complete the RFA online training and
have received access authorization.
To generate a license file, you need the following information:
● Your personal Single Sign-On (SSO) for the RFA Web site authentication login
● SAP order number
● Required customer information