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RQTV0134
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart
do not solve the problem, refer to the “Customer Services Directory” on page 69 if you reside in the U.S.A., or refer to “Product information” on
page 66 if you reside in Canada. In other areas, consult your dealer.
Power Page
Displays Page
The following do not indicate a problem with the unit:
≥Regular disc rotating sound.
≥Poor reception due to atmospheric condition.
≥Image disturbance during search.
≥Periodic interruptions to reception due to satellite broadcasting breaks.
≥Operations do not work due to a poor-quality disc. (Try again using a Panasonic disc.)
≥The unit freezes due to the activation of one of its safety devices. (Press and hold [Í/I, POWER] on the main unit for 10 seconds.)
No power ≥Insert the AC power supply cord securely into a known active AC outlet. 13
The unit switches to the
standby mode.
≥This is a power saving feature. Change “Off Timer” in the “Setup” menu, if you would prefer.
≥One of the unit’s safety devices is activated. Press [Í/I, POWER] on the main unit to turn the unit
on.
56
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The display is dim. ≥Change “FL Display” in the Setup menu. 58
“12:00A” is flashing on the
unit’s display.
≥Set the clock. 17, 20
The recording time display,
the transfer (copying)
process display and the
displayed recording time of
MP3 are different from the
actual time.
≥Times shown may disagree with actual times.
≥In DVD-R, DVD-R DL, +R or +R DL the remaining capacity does not increase even if titles are
deleted.
≥Available recording space on a DVD-RW (DVD-Video format) or +RW increases when the last
recorded title is deleted. (The recording space may increase slightly when other titles are deleted.)
≥If you repeat recording or editing about 200 times or more, the remaining capacity of the DVD-R,
DVD-R DL, +R or +R DL is reduced and then recording or editing may be disabled. (For the second
layer on DVD-R DL and +R DL, this happens after about 60 times.)
≥The time during fast forward and rewind, or the process during transfer (copy) may not be displayed
accurately.
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Compared to the actual
recorded time, the elapsed
time displayed is less.
≥The displayed recording/play time is converted from the number of frames at 29.97 frames (equal to
0.999 seconds) to one second. There will be a slight difference between the time displayed and the
actual elapsed time (e.g.,actual one-hour elapsed time may display as approximately 59 minutes
56 seconds). This does not affect the recording.
–
“U88” is displayed and the
disc cannot be ejected.
≥The unit is carrying out the recovery process. Do the following to eject the disc.
(1) Press [Í/I, POWER] on the main unit to switch to standby.
If the unit doesn’t switch to standby, press and hold [Í/I, POWER] on the main unit for about 10
seconds. The unit is forcibly switched to standby.
(2) While the unit is off, press and hold [∫] and [CH, W] on the main unit at the same time for about
5 seconds. Remove the disc.
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Frequently asked questions/Troubleshooting guide
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