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For the customers in the U.S.A.
Customer Support Information
After you have read through this manual, if you still cannot get the Remote Commander to work
properly, call the Sony Customer Support Helpline at 1-800-822-2217.
Symptom
The display of the
Commander turns off by
itself.
E is displayed only
when transferring the
data and lighting the
LCD display window.
The Commander enters
the clock setting mode by
itself.
“LOCK” is displayed on
the LCD and the display
for operation does not
appear when you press a
button.
Remedy
• This Commander is preset at the factory to turn the display off
automatically if you do not operate for more than 10 minutes. You can
change the Automatic-Off time from 1 to 30 minutes (page 78).
• The batteries begin to be exhausted. Replace the batteries as early as
possible (page 7).
• The batteries might have been replaced, or the batteries are worn out.
Replace the batteries with new ones (page 7). After replacing the
batteries, the set contents remain. So, to use the Commander with the
previous set contents, you should only set the clock (page 8).
• The Hold function is on. Unlock the Hold function (page 76).
Troubleshooting (continued)