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Copyright © 2005 TOSHIBA CORPORATION. All rights reserved.
(E) 52/62HMX95
Chapter 12: Troubleshooting
General troubleshooting (continued)
Closed caption problems
• If the program or video you selected is not closed-captioned, no captions will display on-screen (page 88).
• If text is not available, a black rectangle may appear on-screen. If this happens, turn off the closed caption feature (page 88).
• A closed caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal
reception is weak; or c) when the signal reception is nonstandard (page 88).
Rating blocking (V-Chip) problems
• If you forget your PIN code: While the PIN code entering screen is displayed, press RECALL four times within 5 seconds. The PIN code
you previously stored will be cleared (page 97).
• The V-Chip feature is available for the U.S. V-Chip system only (page 98).
Recording problems
• If you use the TV’s remote control to start recording, you will not be able to change inputs (page 72), open the POP window (page 81),
or open the FAV SCAN multi-window (page 83). If you attempt to do so, the message “Not Available While Recording” will appear
on-screen.
• If you are recording a digital channel, you can only change analog channels while recording is in progress. If you are recording an analog
channel, you can only change digital channels while recording is in progress. This is because the TV tuner that is being recorded (digital
or analog) will be locked on the channel that is currently recording.
• It is recommended that you use the TV’s remote control to start recording. If you use a device other than the TV’s remote control to start
recording and then attempt to access a feature that is normally denied during recording (POP mode, FAV SCAN mode, changing inputs),
the recorded audio and/or video may not be what you intended to record. See pages 72 and 76.
• If you connected a Symbio™ AVHD recorder, in order to use its full functionality you must first set up the TV Guide On Screen
®
system
(page 26 and Chapter 5).
Memory card problems
• Make sure you are using a supported or valid memory card format (page 102).
• Make sure you have saved your files in the correct file format (page 102).
• The memory card may be inserted improperly. Remove the card and reinsert it (page 103).
• The memory card may be empty.
• The memory card may be damaged.
Audio Player problems
The Audio Player stutters and/or stops when playing files over the network
• The networked PC is not available, was removed from the network, or is in “hibernation.”
• The Ethernet cables are not connected properly. Check all cables for proper connection.
• Sufficient network band-width is not available. Turn off any other file sharing programs, network-based games, or other network-intensive
operations while the Audio Player is playing.
“No media found” message is displayed
• The memory card is not inserted properly or at all, or does not contain valid MP3 files.
• Sharing is not correctly set up on the networked PC. Make sure you connected your home network correctly (page 30) and set up the
network address properly (Chapter 11).
• The memory card or the shared folder(s) on your networked PC do not contain any files with “.mp3” extension.
• The MP3 files exceed the specified limits (see “Media specifications” in Chapter 10).
Title or artist name is not displayed
• The MP3 file does not contain valid meta-data or does not meet supported specifications (see “Media specifications” in Chapter 10).
The Audio Player takes almost a minute to start
• Sufficient network band-width is not available. Turn off any other file sharing programs, network-based games, or other network-intensive
operations while the Audio Player is playing.
• The memory card or shared folder has too many files or sub-folders. If the memory card or shared folder on the networked PC contains
a large number of files or nested directories, it may take over a minute for the Audio Player to locate all playable files.
The file is displayed but is always skipped
• The file is not a valid or supported MP3 file.
Some files on the memory card or in the shared folder are not played
• Only the first 200 MP3 files found will be played. Folders nested 10 or more levels below the shared folder are not searched.
The Audio Player plays (the progress bar and animation change) but audio is not heard
• The volume level is not high enough or the TV is muted.