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Disabling a forgotten password
The software security features of sled include a system password and a setup password. The password
jumper enables these password features or disables them, and clears any password(s) currently in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
Steps
1. Turn off the sled using the operating system commands or the CMC.
2. Remove the sled from the enclosure.
3. Relocate the jumper plug to disable the password feature.
4. Install the sled in the enclosure.
5. Turn on the sled.
When the sled is on, the power-on indicator is solid green. Allow the sled to finish booting.
The existing passwords are not disabled (erased) until the system boots with the password jumper
removed. However, before you assign a new system and/or setup password, you must reinstall the
password jumper.
NOTE: If you assign a new system and/or setup password with the jumper removed, the system
disables the new password(s) the next time it boots.
6. Turn off the sled.
7. Remove the sled from the enclosure.
8. Remove the system board to gain access to the jumpers.
9. Relocate the jumper plug to enable the password feature.
10. Reinstall the system board.
11. Install the sled in the enclosure.
12. Turn on the sled.
13. Assign a new system and/or setup password.
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