iCEBOX pmn TV DVD Combo User Manual


 
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©iCEBOX, LLC, September 2001
Troubleshooting
9. Troubleshooting
Please refer to the following information if your iCEBOX is not functioning properly:
The iCEBOX doesn’t work at all
Make sure the power cord is plugged in.
Make sure the power outlet is working properly.
There’s no dial tone when
attempting to connect to the
Internet.
Make sure the phone line is connected firmly into
the back panel of the unit.
Make sure the phone line has a dial tone by
connecting a different phone to the line. If there is
no dial tone on the phone, the problem is in your
wiring or local service. In that case, contact your
local telephone company.
The tray won’t open/close
when EJECT or DVD button is
pressed.
Make sure the power is on.
Make sure the disc is inserted correctly.
The disc may be dirty or scratched.
Hand icon appears on screen.
The selected function is not supported on the disc
being played.
Disc ejects automatically or
will not play
The disc may be damaged or dirty.
The disc is not placed correctly in the tray.
The disc is upside down in the tray.
The unit does not respond to
remote control input.
Replace the remote control batteries.
Or, if the batteries were recently replaced verify that
they are inserted correctly.
The unit does not respond to
keyboard input.
Replace the keyboard batteries.
Or, if the batteries were recently replaced verify that
they are inserted correctly.
Unit freezes (does not respond
to remote control or keyboard
input)
Turn the unit off and unplug it for a few seconds.
Plug it back in and turn it on.