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RASFinder RF300E/RF310E User Guide
RF300E/RF310E110
Introduction
This chapter starts out with statements about your RASFinder two-year warranty. The next section,
Tech Support, should be read carefully if you have questions or problems with your RASFinder. It
includes the technical support phone numbers, space for recording your product information, and an
explanation of how to send in your RASFinder should you require service. The final section explains
how to obtain a catalog of available documents and then order technical literature using our 24-hour
Fax-Back Service.
Limited Warranty
Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or
workmanship for a period of two years from the date of purchase, or if proof of purchase is not
provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED
OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. This warranty does not apply to any
products which have been damaged by lightning storms, water, or power surges or which have been
neglected, altered, abused, used for a purpose other than the one for which they were manufactured,
repaired by the customer or any party without MTS’s written authorization, or used in any manner
inconsistent with MTS’s instructions.
MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement
of any products which prove to be defective within the warranty period, or, at MTS’s option, issuance
of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory
transportation prepaid.
MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO
CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE
PRODUCTS.
On-line Warranty Registration
If you would like to register your RASFinder electronically, you can do so at the following address:
http://www.multitech.com/register/
Tech Support
Multi-Tech has an excellent staff of technical support personnel available to help you get the most out
of your Multi-Tech product. If you have any questions about the operation of this unit, call 1-800-972-
2439. Please fill out the RASFinder information (below), and have it available when you call. If your
RASFinder requires service, the tech support specialist will guide you on how to send in your
RASFinder (refer to the next section).
Recording RASFinder Information
Please fill in the following information on your Multi-Tech RASFinder. This will help tech support in
answering your questions. (The same information is requested on the Warranty Registration Card.)
Model No.: _________________________
Serial No.: _________________________
Software Version: ____________________
The model and serial numbers are on the bottom of your RASFinder.
Please note the type of external link device that is connected to your RASFinder before calling tech
support. Also, note the status of your RASFinder including LED indicators, screen messages,