Panasonic KX-VC500 TV Cables User Manual


 
Problem Cause and Solution
The image is distorted.
Your hub or router may have different settings than those of the
KX-VC500.
Contact your dealer.
Packet loss is occurring. (The network is congested.)
Check the display of the network status indication. (Page 27)
If it is displayed frequently, press [Status]
twice and check the fields
"Loss" and "Bandwidth", then contact your network administrator or
dealer. (Page 57)
There is not enough bandwidth.
During a 4-party video conference call, at least 1.5 Mbps of bandwidth
is required. Change the "Max. Bandwidth" setting to a value of
"2.0Mbps" or higher. (Page 63)
There may be a problem with your communication lines.
Contact your dealer.
The maximum bandwidth
changes during a video
conference call.
The
maximum bandwidth during a video conference call adjusts to that
of the party that has set the lowest bandwidth for the maximum
bandwidth setting among all participating parties.
If
there is a problem with your communication lines, contact your dealer.
The computer or sub video
camera’s video is not
displayed.
Cables or cords may not be connected properly.
Make sure all connections to the
KX-VC500 are correct. (Page 49,
Page
52) On the Home screen, press [PC] or [Camera Sub] and then
check the computer’s screen or sub video camera’s image. (Page 50,
Page 53)
The computer’s display resolution or refresh rate is incompatible with
the KX-VC500.
Set your computer’s resolution and refresh rate to a setting compatible
with the KX-VC500. (Page 50)
It takes a long time to display
a clear
image when displaying
a still image from the sub
video camera.
Sending a still image requires time. Packet loss is occurring.
Change the "Still image quality" setting to "HD". (Page 64)
88 Operating Manual Document Version 2010-10
Additional Information