Panasonic KX-VC500 TV Cables User Manual


 
Message Cause and Solution
Check sub camera setting
<Check camera>
Set the sub camera HDMI
output to 1080i.
<Safe mode>
If [#] is pressed, the system
enters safe
mode after restart.
A standard definition (640 ´
480p, 720 ´ 480p) video camera signal has
been detected.
Change the video camera’s resolution to HD (1920 ´ 1080i).
Note
If you enter Safe Mode during a video conference call, the call will
be disconnected.
Check sub camera setting
<Check camera>
Set sub camera operating
frequency to nHz.
<Safe mode>
If [#] is pressed, the system
enters
safe
mode after restart.
Note
The field frequency
setting of the
KX-VC500 (50 or 60)
is represented by n.
A video camera with a different field frequency to the KX-VC500 has
been detected.
Use a video camera with the same field frequency as the
KX-VC500.
Note
If you enter Safe Mode during a video conference call, the call will
be disconnected.
Call failed due to software
version mismatch.
A video conference call to an incompatible device was attempted.
Check the other party’s device. Video conference calls cannot be made
to devices other than a Panasonic KX-VC500.
A video conference call to a KX-VC500 with an incompatible software
version was attempted.
Check the software version of all parties. Update the KX-VC500 with
the older software version so that the versions match.
Call Failed due to
combination mismatch.
In a multiple-party video conference call, one or more of the parties is
incompatible.
Check the software version of all parties. Update the KX-VC500 with
the older software version so that the versions match.
Call Failed due to
unsupported product or other
error.
An unsupported feature was used.
Check the software version of all parties. Update the KX-VC500 with
the older software version so that the versions match.
For
details about supported versions and features, contact your dealer.
Document Version 2010-10 Operating Manual 93
Additional Information