Panasonic KX-VC500 TV Cables User Manual


 
Audio
Problem Cause and Solution
The other party cannot hear
your voice.
The microphone cable is not properly connected.
Check that the microphone is properly connected to the
KX-VC500.
(Page 15) Perform self diagnosis, and check the performance of the
microphones that are connected to the
KX-VC500. (Page 69)
The microphone is muted.
Press [MIC Mute] on the remote control, or press the MIC Mute button
on the Boundary Microphone to unmute the microphone. (Page 46)
"Default MIC Mute set" is set to "ON".
The microphones are muted at the start of a received video conference
call. Confirm the settings. (Page 64)
The microphone is being obstructed.
During the video conference call, do not block the microphone with your
hand or other object.
You are too far from a microphone.
Speak close to a microphone.
More than 5 Boundary Microphones are connected in cascade.
Connect no more than 4 Boundary Microphones at a time.
There may be a problem with your communication lines.
Contact your dealer.
The sound cuts out.
You are too far from a microphone.
Speak close to a microphone.
The microphone or KX-VC500
is being moved during a video
conference call.
Do not move the KX-VC500 or the microphone during a video
conference call.
The microphone is being obstructed.
During
the video conference call, do not block the microphone with your
hand or other object.
There may be a problem with your communication lines.
Contact your dealer.
The sound volume is low or
cannot be heard at all.
The KX-VC500’s volume settings are too low.
Increase the volume level. (
Page 45)
Note
You can
set the volume level of a video conference call before
starting the call. Confirm the settings. (Page 62)
The other party’s microphone has been muted.
Have the other party unmute their microphone.
The display’s volume settings are too low.
Increase the volume level of the display.
You hear audio feedback.
The microphone is too close to the display or to speakers.
Keep microphones at least 1 m (3.3 ft) away from any display or
speaker.
The display’s volume settings are too high.
Decrease the volume level of the display.
Document Version 2010-10 Operating Manual 89
Additional Information