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Troubleshooting Tables
Page 85
Using Event Timers
Your computer or FAX
machine was receiving a
FAX or modem
transmission, but an error
occurred.
The receiver may have tried to call the
Customer Service Center to send Pay-
Per-View purchase information during
the FAX or mode call. When the
receiver found that the telephone was
busy, it automatically disconnected.
This generated “clicks” that caused an
error in the FAX or modem
transmission.
Have the sender resend the FAX or modem transmission.
What Is Happening Possible Reason What to Do
You try to set up an event
timer and the receiver
displays a message noting
that the program is locked.
You must enter the password before
you can create an event timer for a
locked program.
To be able to set up an event timer for the program, first enter the
password.
You try to set up an event
timer and the receiver
displays a message noting
that the program is a Pay-
Per-View event.
You must order a Pay-Per-View event
before you can create an event timer
for it.
To be able to set up an event timer for the event, first order it.
You try to set up an event
timer, but the receiver
displays an Error message
giving you the option to
delete an event timer that
was set up earlier.
You already have set up the maximum
number of event timers.
To be able to set up a new event timer, delete one of the event timers
you set up earlier.
You set up an event timer,
but the receiver does not
tune to the channel of the
program.
You may have set up a Reminder
Event Timer but what you should have
set up is an Auto-Tune Event Timer.
Remember that a Reminder Event Timer just reminds you that the
program is about to start. An Auto-Tune Event Timer reminds you and
tunes the receiver to the channel of the program.
You set up an event timer
for a program that is
repeated (such as a regularly
scheduled program), but the
timer does not operate for a
showing of the program.
You may have set up a timer with an
incorrect frequency.
Remember that a Once event timer operates just one time. A Mon.-
Fri. event timer operates Monday through Friday on the same
channel at the same time. A Daily event timer does the same, Monday
through Sunday. A Weekly event timer operates once a week on the
same channel at the same time.
You set up an event timer,
but the timer does not
operate at all.
The program time may have changed
so that the event timer overlapped
another event timer.
The program time may have changed
by more than twenty-four hours.
If the receiver is ON and finds an event timer overlap, it will display
the Event Timer Scheduling Conflict menu. You must edit or
delete one of the overlapping event timers.
No event timer will operate if the program time changes by more than
twenty-four hours.
You set up a Once event
timer, but the timer operates
at a time different from what
you expect.
The progr
a
m time changed. A Once event timer always operates at the actual time of the program.
You stop the operation of an
event timer for one showing
of a program that is repeated
(such as a regularly
scheduled program), but the
timer operates for the next
showing.
Stopping the event timer applies only
to the current showing of the program.
To stop all operations of a repeated event timer, you must delete the
event timer.
Note: The receiver deletes a Once event timer when it operates.